Last Updated: November 11, 2025
By accessing or using the services of Exclusive Home Spa, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Exclusive Home Spa provides professional massage therapy services, including:
Appointments can be scheduled through our website, phone, email, or third-party booking platform (MassageBook). All appointments are subject to therapist availability.
We require at least 12 Hrs notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee of 100% of the service price.
If you arrive late for your appointment, your session may be shortened to accommodate other scheduled clients. You will be charged the full price of the originally scheduled session.
Payment is due at the time of service. We accept cash, credit cards, and other electronic payment methods. All prices are subject to change without notice.
Gift certificates and promotional offers may have specific terms and expiration dates.
You are responsible for:
Massage therapy may not be appropriate for certain medical conditions. We reserve the right to decline service if we believe it may be harmful to your health. Please consult your physician before receiving massage if you have any concerns.
Exclusive Home Spa maintains the highest standards of professional ethics. Any inappropriate behavior, harassment, or requests for services beyond professional massage therapy will result in immediate termination of the session without refund and potential legal action.
While we take every precaution to provide safe and effective massage therapy, Exclusive Home Spa and its therapists are not liable for any injuries, adverse reactions, or other issues that may arise from massage services, except in cases of proven negligence.
Massage therapy is not a substitute for medical care. We do not diagnose medical conditions or prescribe medications.
We respect your privacy and maintain confidentiality of your health information and personal details. Please review our Privacy Policy for details on how we collect, use, and protect your information.
All content on the Exclusive Home Spa website, including text, images, logos, and graphics, is the property of Exclusive Home Spa and protected by copyright law. You may not reproduce, distribute, or use any content without our express written permission.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modified terms.
These Terms of Service are governed by the laws of the State of Arizona. Any disputes shall be resolved in the courts of Maricopa County, Arizona.
If you have questions about these Terms of Service, please contact us:
Exclusive Home Spa
Tatiana Bixby
4500 N 32nd St Suite 201 I
Phoenix, AZ 85018
Email: [email protected]
Phone: (602) 756-6666